We are committed to safeguarding your personal information.
Effective Date: 16-Sep-2025
Last Updated: 16-Sep-2025
Socials Zero’s Lab (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website, mobile apps, and related services (collectively, the “Services”).
Account Information: Name, email, password, and any optional profile details.
Social Network Data: Access tokens or credentials required to connect your social media accounts (with your explicit permission).
Usage Data: IP address, device type, browser, operating system, pages visited, and interactions with the Services.
Payment Details: Billing address and payment information (processed securely by our payment provider; we do not store full credit-card numbers).
Support Communications: Messages, feedback, or inquiries you send to our support team.
We use the collected data to:
Provide and improve our Services
Authenticate users and secure accounts
Process payments and manage subscriptions
Send service updates, security alerts, and administrative messages
Analyze performance and usage trends
Comply with legal requirements
We never sell your personal data. We may share it:
With Service Providers that help operate our Services (e.g., hosting, analytics, payment processing).
For Legal Reasons if required by law, regulation, or legal process.
Business Transfers in connection with a merger, acquisition, or sale of assets, with safeguards in place.
We retain personal data only as long as necessary for our operations or to meet legal obligations. You may request deletion of your data at any time.
If you are located in the European Economic Area (EEA) or the United Kingdom, you have the right to:
Access, correct, or delete your personal data
Restrict or object to certain processing
Request data portability
Withdraw consent at any time without affecting the lawfulness of prior processing
To exercise these rights, email us at [email protected].
You may also lodge a complaint with your local Data Protection Authority.
If you are a California resident, you have the right to:
Know what personal data we collect, use, or disclose
Request deletion of your personal data
Opt out of the “sale” of personal data (we do not sell personal data)
Receive equal service and price even if you exercise your privacy rights
You or your authorized agent can submit a request by emailing [email protected].
(We do not currently provide a phone contact option.)
We implement industry-standard security measures, including encryption and access controls, to protect your data. However, no system is completely secure.
Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
If you use the Services from outside Bangladesh, your information may be transferred to and processed in countries with different data protection laws. We use safeguards such as Standard Contractual Clauses for these transfers.
We may update this Privacy Policy from time to time. The “Last Updated” date above indicates the most recent revision. Your continued use of the Services means you accept any updates.
If you have questions or privacy-related requests, contact us at:
Socials Zero’s Lab
Dhaka, Bangladesh
Email: [email protected]
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